FAQ

To register, visit the BPJS Kesehatan Cilacap Regency office or our official website. Prepare documents such as KTP, KK, and a color photo. Registration usually takes 1-2 business days.

Yes, BPJS Kesehatan accepts participants from outside Cilacap Regency. However, ensure you meet the national BPJS Kesehatan requirements. Contact us for more information.

Monthly premiums can be paid through banks, Indomaret outlets, or mobile banking apps. Ensure payment is made before the due date to avoid service interruption.

Participants can access basic healthcare, inpatient care, surgery, and specialized services like doctor consultations. All services are provided at BPJS Kesehatan partner healthcare facilities.

To file a claim, visit a BPJS Kesehatan partner healthcare facility, present your BPJS card, and complete the claim form. Claims are processed within 3-5 business days after receiving complete documents.

Yes, we provide online services through our official website and mobile app. You can check participant status, pay premiums, and file claims digitally.